INTRODUCTION
This privacy policy sets out how Igabow Models uses and protects information that you give when you use this website.
I am committed to ensuring that your privacy is protected at all times. Any information that you provide will be handled in accordance with this privacy policy.
I may change this policy from time to time by updating this page, and so you should check it regularly to ensure that you are happy with any changes.
1. PERSONAL INFORMATION COLLECTED WHEN YOU VISIT OUR WEBSITE
1.1 When you visit the website, it will automatically collect certain information about the device you are using to access it. This will include information about the website browser you are using and the IP address of your internet connection. It may also identify your device with a unique, randomly generated, identifier.
1.2. As you browse the website it will continue to collect information about the website pages that you look at during your visit, how long you visit them, and what links you click on each page. It may also record what keywords you used to locate the website and what third-party website referred you to the website.
1.3. The information collected about you is referred to as Device Information. It's not personally identifiable to you (for example, I can’t collect or associate your name or address with this Device Information), and it's not stored on the systems for any longer than is needed to store it in order to allow you to use our website for the purposes in which it is intended.
1.4. The site will collect Device Information from you using Cookies. These are small data files that are placed on the browser you use, on your device, to visit the website.
1.5. Certain cookies are placed on our website in order to make it work. For example, when you add items to the shopping basket/cart the site needs to store this information on a cookie. Where cookies placed on your computer are:
- Not identifiable to you as a living person, and
- Only placed in order to fulfil the inherent functions of an ecommerce website
1.6. We use cookies placed by Google Analytics to track and monitor you as you visit the website. Google Analytics will collect information about your actions on the website and record those actions. This data will include your IP address and may include the device that you are using, the browser that you are using, your internet service provider and be attached to date and time stamps. This information cannot be used to identify you as a person and does not include personal data.
1.7. The site will ask for your permission to use cookies when you access our website. Turning cookies off may result in a loss of functionality when using our website.
2. PERSONAL INFORMATION COLLECTED WHEN YOU MAKE A PURCHASE OR REGISTER FOR AN ACCOUNT
2.1. When you use my website to make a purchase of one of the goods offered for sale, you may be asked to provide certain personal information about you.
2.2. Such information collected may include:
- Your name
- Your address
- Your contact information (like your telephone number or email address)
- Your date of birth
2.3. When you make a purchase on the website you may also be asked to enter your credit or debit card details. You will be redirected to PayPal to enter your card detail.
2.4. Your full credit or debit card details are never stored on any databases I hold. You may be asked if you want to 'store' your purchase information for faster checkout at a later date, where you do store this information the full card information is never stored on any databases I hold. Instead the full information is sent to the payment processor, who then send back a secure 'token' which is then used to place future purchases. To help you identify stored cards, the site may store the last 4 digits of the card, the type of card (e.g. Visa or MasterCard) and the expiry date.
2.5. This data is called Personal Information.
3. HOW I USE PERSONAL INFORMATION AND DEVICE INFORMATION
3.1. Device Information is collected in order to help screen for potential risk and fraud, to improve and optimise the website (by generating data about how the customers browse and interact with the website) and to analyse the success of marketing and other advertising campaigns.
3.2. I may use Personal Information that is collected to:
- Fulfil any order that you place
- Communicate to you about your order
- Contact you regarding a query
- Send you information that you have requested
3.3. We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
4. SHARING YOUR PERSONAL INFORMATION AND DEVICE INFORMATION
4.1. We may pass your information to third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
4.2. I may also share your personal information and device information in order to comply with applicable laws and regulations or to respond to any lawful request for information received, or to otherwise protect my rights.
4.3. We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
5. GDPR
5.1. If you are a resident of a country where the GDPR is applicable, you have certain rights.
5.2. To exercise your rights to access your data, receive a copy of that data, or to rectify a mistake, please contact me.
6. GENERAL TERMS
6.1. This privacy policy may be updated from time to time, in order to reflect changes to the business practices or for other operational or legal reasons.
6.2. For more information please contact me using the details below.
Email:
7. DELIVERY POLICY
7.1. I am to ship your order within 3 working days of purchase
8. REFUNDS
8.1. As long as an item is in its original packaging you can return it within 28 days. Please send an email so I know to expect it. I recommend you send it recorded or with proof of postage, I am not liable for any loses and we do not cover the return postage.
8.2. Any damaged item can be returned for a full refund or exchange, please get a proof of postage.
9. REFUNDS
9.1. Orders can be cancelled by you or us if the item has not yet been shipped.